AirAsia PH introduces e-boarding pass
MANILA, Philippines – AirAsia Philippines announced Thursday, May 14 that it is offering a paperless boarding pass.
The service allows guests without check-in-baggage to proceed straight to the boarding gate, eliminating the need to queue at the check-in counter or desk at the airport.
Guests with check-in-baggage, however, are required to proceed to a bag drop counter first before going to the boarding gate.
The e-boarding pass is initially available for domestic flights from Manila’s Ninoy Aquino International Airport Terminal 4 to Kalibo (Boracay), Cebu, Tagbilaran (Bohol), Tacloban, Puerto Princesa (Palawan), and Davao. It is also limited to one guest in one booking number only.
To use the service, guests have to download the AirAsia Mobile App in their smartphones and use this application to check-in and receive their e-boarding pass in their mobile phones.
Upon boarding, guests will use their mobile phones to show their e-boarding pass instead of the traditional paper tickets.
“With e-boarding pass, time spent queueing is significantly reduced with guests avoiding the hassles of crowded counters especially during peak season,” said Joy Cañeba, AirAsia chief executive officer.
In 2009, AirAsia Group introduced the use of the Self Check-In (SCI) option, with guests able to check in via the Web.
The budget carrier expanded the option in 2011 to include mobile check-in and SCI kiosks at the airports. These services were made available in the Philippines in 2011 with SCI via kiosks in airports of Manila, Kalibo, Davao, Cebu, Tacloban, Palawan, and Tagbilaran installed in February 2014.
AirAsia was also the first airline to collaborate with the International Criminal Police Organization (Interpol) to integrate the I-Checkit system to screen the passports of all its prospective passengers against information contained in the world police body’s Stolen and Lost Travel Documents (SLTD) database.
“We’re constantly investing in technology and innovation to make flying easier, more enjoyable, and comfortable for our guests. We have more exciting services and new products for mobile devices and online enhancements coming your way,” Cañeba added. – Rappler.com