Rappler's latest stories on BPO Industry
BPO firm Afni appoints new vice president for PH operations
PRESS RELEASE: Khalid Khursheed assumes full responsibility for the operational oversight and performance of Afni programs in the Philippines

BPO firms called out for not evacuating employees following earthquake
The BPO Industry Employees Network says a company that participates in earthquake drills did not evacuate its workers when the actual event happened, while another assured its employees that their building can withstand a stronger tremor

Labor groups enraged as Duterte sacks Leftist Usec Joel Maglunsod
(UPDATED) President Rodrigo Duterte fires Labor Undersecretary Joel Maglunsod without explaining why, but mentions the rising number of workers' strikes in the country

Philippines' BPO industry sees slower annual growth of 9% until 2022
Security risks in the Philippines, particularly the ongoing Marawi crisis, are causing headwinds in the business process outsourcing industry

Duterte on BPO, war on drugs, new UN secretary-general | Midday wRap
Watch Rappler s midday newscast with Maria Ressa

#ThewRap: Things you need to know, December 13, 2016
Hello Here s a round up of news you need to know this Tuesday

Forget your fears, Duterte tells BPO companies
There will be changes changes for the better not to kill businesses You can stop worrying the President tells an American BPO executive during a business forum

How to create a more engaged workplace
Here’s one secret that could improve employee productivity

BPOs leading the push for decentralization – CBRE
The business process outsourcing sector is driving demand for new developments outside Metro Manila says global property consultancy CBRE Philippines

Leaving the BPO industry with pride
Being part of the BPO industry was an eye opener for me and I regret that I used to belittle it writes Ludwig Alejandro

What you don’t know about the BPO life
The workload career path and office environment in a BPO are often misunderstood Here we debunk some of the myths

PH small businesses lure cloud computing giants
The Philippines has a booming economy There is a huge appetite for innovation here and the market is very open to fresh ideas says Microsoft Philippines COO

Crime, job security, connectivity: BPO workers tell Roxas their issues
In Cebu City how does administration bet Mar Roxas promise to address BPO workers concerns?
A history of the BPO industry in numbers
It’s one of the most lucrative fastest growing industries in the Philippines Here’s how far it s come

The state of freelancing in the PH
For Upwork the Philippines is the third highest earning country in the world when it comes to freelancing

"Even from my desk, I travel"
Be like Bob who travels around the world for his job at a BPO company

Why call centers are here to stay
The BPO industry has received conflicting reviews but here are the reasons why it s here for good

Acquire BPO completes 100% Shore Solutions acquisition
Its second acquisition of a Philippine company in less than a year Acquire BPO is now seen as a strong disruptor in the BPO industry

In praise of the BPO worker
Far from wasting talent the BPO industry has grown in scale leading to the specialization of roles for its workers: accountants engineers nurses animators software developers etc

CHED lifts moratorium on business, HRM, IT courses
Starting 2015 2016 qualified colleges will be allowed to open undergraduate and graduate programs in these 3 fields considering market uptrend and PH s lead in the IT BPO

Local BPO leaders gather for 2nd Workforce Management Seminar
Call center professionals will learn how to improve efficiency and client satisfaction while saving money at a seminar on Saturday March 22
In defense of telephone operators
Often looked down upon by society call center workers may just be the next national heroes for their contributions to the economy
Talking Kalibrr with CEO Paul Rivera
Kalibrr CEO Paul Rivera talks to Rappler about the BPO industry and how Kalibrr helps people break into that field
Swedish firms take notice of PH, eye BPOs
The Philippines is currently nearing the bottom of the list of countries that Sweden has investment interest in
Cebu banks on regional gathering to boost creative industries
Cebu Chamber of Commerce and Industries look to put Cebu on the map with upcoming conference
Where to buy property: Follow LRT tracks
It s sensible to invest in property where infrastructure projects are being built says the COO of property consultancy firm Jones Lang LaSalle
PH property market remains resilient
The Philippine property market continues to grow steadily in the midst of turbulent economies
BPO industry welcomes Obama win despite anti-outsourcing threat
The BPO industry in the Philippines says it will continue to support US firms to make them more competitive and profitable
PH, Canadian BPO firms form joint venture
A Philippine and Canadian BPO have sealed a deal for a 50 50 partnership in a new company which will operate in the Philippines and try to leverage each country s business needs
CONVERSATIONS: #WorkMakesMeFeel
Beyond the numbers and figures of Labor Day Rappler wants to know how work makes you feel Join the conversation