Rappler's latest stories on Business Processing Association of the Philippines
Philippines' BPO industry sees slower annual growth of 9% until 2022
Security risks in the Philippines, particularly the ongoing Marawi crisis, are causing headwinds in the business process outsourcing industry

BPOs worried Marawi crisis could hamper growth
While there is still continued business confidence IBPAP says the crisis in Marawi City could hurt the BPO industry s growth projections if it drags on further

AI could be bigger threat than Trump to BPOs – analysts
With global spending on artificial intelligence applications expected to reach 47 billion by 2020 BPOs need to start embracing new skill sets so as not to be overtaken says IT research firm IDC

DICT chief: BPO contracts will be respected
Information and Communications Technology Secretary Rodolfo Salalima assures the BPO industry that it has full government support amid concerns over President Rodrigo Duterte s anti US rhetoric

Philippines' back office shines in 2015, exceeds targets
The IT and Business Process Association of the Philippines says the BPO industry breached targets in 2015 generating almost 22 billion in revenues and 1 1 million direct employment

Aquino hails Roxas' role in growing PH IT-BPM industry
The care that he together with partners in the industry took in establishing and driving the growth of IT BPM in the Philippines resulted in an unparalleled boom the President says
ASEAN integration opens PH to more BPOs
But the country though lacks ASEAN language capabilities IT BPO Association of the Philippines officials say
PH IT-BPM industry to fill demand for health care outsourcing
IT BPM leaders are working to develop a pool of talent to fill in the huge requirement for certified coders and clinical assistants
What businessmen want to hear from Aquino's final SONA
Business leaders weigh in on what they consider the biggest success and failure of the Aquino administration with less than a year to go before a new leadership steps in

NCR posts 2nd highest increase in occupancy costs – study
Manila or the National Capital Region posts an annual increase of 20 7 in prime office space occupancy costs a CBRE study shows

IT-outsourcing industry in PH to hit $48B revenues by 2020
The 25 billion revenue target in 2016 for the country’s information technology business process management is also likely to be achieved officials say

BPO expansion in provinces promotes inclusive growth
Top locations where BPOs expand include Cebu Davao Regions 1 3 and Calabarzon
Peso's strength a handicap for BPO's
An industry survey reveals 46 7 outsourcing executives find hitting revenue targets difficult while 40 say they lost some businesses to other destinations and 40 cancelled expansion plans
BPO industry welcomes Obama win despite anti-outsourcing threat
The BPO industry in the Philippines says it will continue to support US firms to make them more competitive and profitable
Beyond English: the key skills BPOs need
Aside from communications and computers skills other key areas business process outsourcing BPO firms are looking for include leadership flexibility and adaptability
BPOs in Philippines stay resilient despite weather issues
Monsoon cause less than 24 hour disturbance in BPO firm operations
30 outsourcing billionaires
This group of billionaire BPO firms make at least 5 times the net worth of private Philippine billionaires
IT-BPO sector posts slower growth in 2011
A workhorse of the Philippine economy moves towards higher profits but at a slower pace
If world economy sneezes, will Philippine BPOs catch a cold?
It is said that when the U S sneezes the whole world catches a cold but not all countries are equally sick in the current global recession