Note7 recall - updates

Rappler's latest stories on Note7 recall


Expanded Samsung Galaxy Note7 recall ordered in US

Oct 13, 2016 - 10:03 PM

Consumers should immediately stop using and power down all Galaxy Note7 devices including Note7 devices received as replacements in the previous recall the agency says in a statement

EXPANDED RECALL. A file photo taken on September 2, 2016 shos visitors testing Samsung Galaxy Note7 smartphones at a Samsung showroom in Seoul. File photo by Jung Yeon-Je / AFP

Phoenix Semiconductor unfazed by Samsung Galaxy Note7 global recall

Oct 13, 2016 - 5:30 PM

The Philippine based memory semiconductor chip manufacturer tells the local bourse that it does not produce semiconductor devices for the troubled Note7

UNTROUBLED. PSPC says it is not 'in any way' affected by the product pull-out of Samsung. Rappler file photo

US flight evacuated after another Samsung phone fire

Oct 06, 2016 - 12:03 PM

The owner of the phone says the unit was a replacement Note7

A South Korean man holds his replacement Samsung Galaxy Note7 smartphone at a telecommunications shop in Seoul.  After a series of Note7 battery explosions, Samsung issued a major recall worldwide. Photo by Jung Yeon-Je/AFP

A postscript to the Note7 debacle

Oct 03, 2016 - 5:34 PM

Samsung s battery problems put the spotlight on the industry s need for better batteries

THE REPLACEMENT. Samsung PH's Chad Sotelo says the battery has been fixed in the new Note7 units. Photo by Gelo Gonzales/Rappler

Duterte on Hitler, Miriam Santiago, Samsung Note 7 | 6PM wRap

Sep 30, 2016 - 9:16 PM

Watch the 6PM wRap with Maria Ressa

'Slight battery misalignment' caused Note7 explosions – Samsung PH

Sep 30, 2016 - 2:41 PM

As it prepares to roll out its Note7 replacement program in the Philippines Samsung reveals some more information about the battery issue that hounded the tech giant s flagship device

THE REPLACEMENT. Samsung PH's Chad Sotelo says the battery has been fixed in the new Note7 units. Photo by Gelo Gonzales/Rappler

IN PHOTOS: Replacement Samsung Note7 units arrive in PH

Sep 29, 2016 - 5:30 PM

Photos from Samsung Philippines show its executives inspecting the units at a warehouse

New York urges commuters: Don't use Note7 in buses, trains

Sep 15, 2016 - 11:08 AM

The transportation authority urges people not to use the Samsung device in the city s buses and trains

FOLLOWING SUIT. The New York transportation authority issues a warning similar to the one issued by the Federal Aviation Administration. Screengrab from Metropolitan Transportation Authority/Twitter

Samsung struggles with critical Note7 recall

Sep 14, 2016 - 9:22 PM

The success of the recall is seen as crucial to Samsung retaining brand trust and loyalty and preventing customers defecting to arch rival Apple s new iPhone 7 or cheaper Chinese made models

RECALL. This handout photo taken and released by Gwangju Bukbu Police Station on September 13, 2016 shows a blown-up Samsung Galaxy Note7 smartphone in Gwangju, 270 kms south of Seoul. Photo by Gwangju Bukbu Police Station / AFP

Duterte and the US, David Cameron, Samsung Note7 | 12PM wRap

Sep 13, 2016 - 3:01 PM

Watch the 12PM wRap with David Lozada

Note7 unit explodes in 6-year-old boy's hands – report

Sep 13, 2016 - 9:13 AM

A 6 year old boy suffers burns to the body when the Note7 s battery exploded while he was watching videos the New York Post reports

GROWING FEARS. Samsung will have to earn back consumer trust after the Note7 battery debacle. Note7 photo from crushader/Reddit

Jokowi on Mary Jane, Official Gazette, China and Russia | 6PM wRap

Sep 12, 2016 - 8:06 PM

Watch the 6PM wRap with Maria Ressa

Philippine Airlines joins Note7 ban

Sep 12, 2016 - 2:30 PM

PAL is also prohibiting the use of the Samsung Galaxy Note7 on its flights effective immediately

FLIGHT FEAR. Concerns over a device whose batteries are known to catch fire while charging have triggered a string of bans

Official Gazette, 9/11 anniversary, Samsung Note 7 ban | 12PM wRap

Sep 12, 2016 - 1:33 PM

Watch the 12PM wRap with Maria Ressa

AirAsia bans use, charging of Samsung Galaxy Note7 on all flights

Sep 12, 2016 - 10:34 AM

After several airlines ban in flight use of the device the Malaysian aviation company follows suit

GROUNDED. AirAsia adds to the list of airlines prohibiting use of the Note7 aboard the plane. Note7 photo from Samsung's official site

Replacement Note7 units available in PH starting October 1

Sep 11, 2016 - 6:20 PM

Consumers also have the option to trade in their Samsung Galaxy Note7 for a Galaxy S7 Edge

URGENT. The replacement program applies to Note7 units bought on or before September 7, 2016. Photo by Gelo Gonzales/Rappler

Cebu Pacific bars use of Samsung Galaxy Note7 on all flights

Sep 11, 2016 - 1:22 AM

The gadget which is dogged by safety issues can be handcarried by Cebu Pacific passengers but must remain turned off for the duration of the flight

SAFETY FIRST. Cebu Pacific bars the use of the Samsung Galaxy Note7 on all its flights beginning September 11, 2016

Smart, Globe release advisories on Note7 recall

Sep 05, 2016 - 3:02 PM

Locally the replacement terms are still opaque; In the US consumers are getting a 25 gift card or credit off their carrier bill along with replacement choices

HANDOUTS. The tech giant will be replacing around 1 million Note7 units already in customers' hands. Photo from Globe Facebook page