Philippines BPO - updates

Rappler's latest stories on Philippines BPO

ARTICLE FINDER

BPO firms called out for not evacuating employees following earthquake

Apr 24, 2019 - 1:08 PM

The BPO Industry Employees Network says a company that participates in earthquake drills did not evacuate its workers when the actual event happened, while another assured its employees that their building can withstand a stronger tremor

BPO WORKERS' WELFARE. Republic Act No. 11058, signed in August 2018, provides for stronger compliance to occupational safety and health standards, says the BPO Industry Employees Network. Image from Shutterstock.com

Labor groups enraged as Duterte sacks Leftist Usec Joel Maglunsod

Oct 03, 2018 - 12:47 PM

(UPDATED) President Rodrigo Duterte fires Labor Undersecretary Joel Maglunsod without explaining why, but mentions the rising number of workers' strikes in the country

MAY DAY. Trade union leaders along with workers from different labor groups and federations march near Malacanang to protest on Labor Day, May 1, 2018. Photo by Ted Aljibe/AFP

BPO property demand in Philippines seen to rebound, then stay flat

Feb 19, 2018 - 8:25 PM

This is after property demand from the BPO sector dropped by 26% in take-up to 385,000 sqm in 2017, from 485,000 sqm in 2016, says Leechiu Property Consultants

REBOUND. The flattish growth from the BPO sector will be offset by the demand from online gaming and offshore gaming, says Leechiu Property Consultants. Photo by LeAnne Jazul/Rappler

India's Modi hails the Philippines as 'services powerhouse'

Nov 14, 2017 - 9:10 PM

The Philippines challenges India's dominance as the top business process outsourcing destination in the world

INDIA'S ACT EAST POLICY. Prime Minister Narendra Modi pitches India to business leaders at the ASEAN Business and Investment Summit as part of his Act East Policy. Photo from RTVM feed

BPOs worried Marawi crisis could hamper growth

Jul 09, 2017 - 11:00 PM

While there is still continued business confidence IBPAP says the crisis in Marawi City could hurt the BPO industry s growth projections if it drags on further

JOB CREATOR. The IT-BPM or BPO industry employed 1.2 million people in 2015. File photo of Teletech Cainta production floor from Wikipedia

Forget your fears, Duterte tells BPO companies

Dec 13, 2016 - 7:27 AM

There will be changes changes for the better not to kill businesses You can stop worrying the President tells an American BPO executive during a business forum

'NO NEED TO WORRY.' President Rodrigo Duterte gives a speech during one of his events on December 12, 2016. Photo by King Rodriguez/PPD

How to create a more engaged workplace

Nov 20, 2016 - 7:00 AM

Here’s one secret that could improve employee productivity

A history of the BPO industry in numbers

Jul 02, 2015 - 7:06 PM

It’s one of the most lucrative fastest growing industries in the Philippines Here’s how far it s come

The state of freelancing in the PH

Jun 27, 2015 - 11:53 AM

For Upwork the Philippines is the third highest earning country in the world when it comes to freelancing

PH FREELANCING. The top categories based on freelance earnings in the Philippines are administrative support, sales and marketing, and customer service

Dream not just for yourself, but also for others

Jun 13, 2015 - 3:00 PM

What defines a fulfilling career?

IT-outsourcing industry in PH to hit $48B revenues by 2020

Oct 14, 2014 - 4:41 PM

The 25 billion revenue target in 2016 for the country’s information technology business process management is also likely to be achieved officials say

Aegis sorry for Malaysia marketing ad

Sep 22, 2014 - 8:49 PM

The BPO firm says the video was outsourced to another agency

Who is the BPO consumer?

Jul 17, 2013 - 6:39 PM

Retailers watch out for consumption and lifestyle trends of Filipino workers in outsourcing companies

CUSTOMERS. Retailers watch out for consumption and lifestyle trends of Filipino workers in outsourcing companies. File photo by AFP

Peso's strength a handicap for BPO's

Dec 26, 2012 - 3:13 PM

An industry survey reveals 46 7 outsourcing executives find hitting revenue targets difficult while 40 say they lost some businesses to other destinations and 40 cancelled expansion plans

PH healthcare academy launches free classes for nurses

Oct 14, 2012 - 9:37 AM

An American outsourcing firm is hoping its Manila healthcare academy can enhance nurses skills make them eligible for a higher salary and make the firm more competitive

PH, Canadian BPO firms form joint venture

Sep 14, 2012 - 5:11 PM

A Philippine and Canadian BPO have sealed a deal for a 50 50 partnership in a new company which will operate in the Philippines and try to leverage each country s business needs

PLDT eyeing IPO for outsourcing unit handling PAL

Sep 12, 2012 - 6:46 PM

The firm handling some of Philippine Airline s outsourcing requirements is eyeing additional investors and a possible initial public offering