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'Employee obsession' a way to prepare for automation, says TaskUs CEO

Jul 21, 2017 - 2:00 PM

Bryce Maddock the BPO firm s chief wants to attract talent who can handle the highly complex and emotional customer service interactions that will likely not be automated

BPO FOR STARTUPS. Bryce Maddock, pictured here, and partner Jaspar Weir bootstrapped TaskUs in 2008 with $25,000. Now they service over 100 tech firms and startups including Tinder, Eventbrite, Periscope, Autodesk, and Hootsuite. Photo from TaskUs