product recall - updates

Rappler's latest stories on product recall


France to probe Lactalis baby milk salmonella scare

Dec 27, 2017 - 9:16 AM

The product withdrawals affects consumers in countries as far afield as China, Pakistan, Bangladesh, Britain and Sudan, underlining the company's global reach and the difficulty in tracing all the potentially at-risk powder

PRODUCT RECALL. The French government issued an international alert warning that batches of the Lactalis infant formula could be contaminated with Salmonella. AFP PHOTO

Major recall of Lactalis baby milk over salmonella fears

Dec 10, 2017 - 8:44 PM

(UPDATED) The recall will affect consumers in countries including China, Pakistan, Bangladesh, Britain, and Sudan

Samsung to reveal cause of Note 7 explosions January 23

Jan 20, 2017 - 3:02 PM

The announcement is set to be live streamed globally

NOTE 7. Samsung finally reveals their findings on the Note 7 explosions. Photo by Gelo Gonzales/Rappler

GoPro recalls new Karma drone

Nov 09, 2016 - 10:42 AM

The action cam pioneer grounds its new product due to instances of power being cut out during flight

US flight evacuated after another Samsung phone fire

Oct 06, 2016 - 12:03 PM

The owner of the phone says the unit was a replacement Note7

A South Korean man holds his replacement Samsung Galaxy Note7 smartphone at a telecommunications shop in Seoul.  After a series of Note7 battery explosions, Samsung issued a major recall worldwide. Photo by Jung Yeon-Je/AFP

A postscript to the Note7 debacle

Oct 03, 2016 - 5:34 PM

Samsung s battery problems put the spotlight on the industry s need for better batteries

THE REPLACEMENT. Samsung PH's Chad Sotelo says the battery has been fixed in the new Note7 units. Photo by Gelo Gonzales/Rappler

Duterte on Hitler, Miriam Santiago, Samsung Note 7 | 6PM wRap

Sep 30, 2016 - 9:16 PM

Watch the 6PM wRap with Maria Ressa

'Slight battery misalignment' caused Note7 explosions – Samsung PH

Sep 30, 2016 - 2:41 PM

As it prepares to roll out its Note7 replacement program in the Philippines Samsung reveals some more information about the battery issue that hounded the tech giant s flagship device

THE REPLACEMENT. Samsung PH's Chad Sotelo says the battery has been fixed in the new Note7 units. Photo by Gelo Gonzales/Rappler

IN PHOTOS: Replacement Samsung Note7 units arrive in PH

Sep 29, 2016 - 5:30 PM

Photos from Samsung Philippines show its executives inspecting the units at a warehouse

New York urges commuters: Don't use Note7 in buses, trains

Sep 15, 2016 - 11:08 AM

The transportation authority urges people not to use the Samsung device in the city s buses and trains

FOLLOWING SUIT. The New York transportation authority issues a warning similar to the one issued by the Federal Aviation Administration. Screengrab from Metropolitan Transportation Authority/Twitter

Samsung struggles with critical Note7 recall

Sep 14, 2016 - 9:22 PM

The success of the recall is seen as crucial to Samsung retaining brand trust and loyalty and preventing customers defecting to arch rival Apple s new iPhone 7 or cheaper Chinese made models

RECALL. This handout photo taken and released by Gwangju Bukbu Police Station on September 13, 2016 shows a blown-up Samsung Galaxy Note7 smartphone in Gwangju, 270 kms south of Seoul. Photo by Gwangju Bukbu Police Station / AFP

It's official: Samsung to suspend Note7 sales after battery explosions

Sep 02, 2016 - 6:00 PM

For customers who already have Galaxy Note7 devices we will voluntarily replace their current device with a new one over the coming weeks says Samsung

MASS EFFECT. With millions of units already in consumers' hands, the summoning back of the Note7 stands to be one of the highest-profile recalls in tech history. File photo by Drew Angerer/AFP

Q&A with Samsung PH's Chad Sotelo on the Note7's global recall

Sep 02, 2016 - 2:58 PM

We talk to Chad Sotelo Samsung Philippines marketing director about what Filipino consumers can expect regarding the reported Samsung Galaxy Note7 recall

Sotelo speaks at the Samsung's "Noteworthy Affair," the official launch of the Note7 held last August 15 at the Shangri-La at The Fort. File photo by Gelo Gonzales/Rappler

Samsung to issue global Galaxy Note7 recall – report

Sep 02, 2016 - 10:26 AM

According to a report Samsung will publish details of its investigation into the cause of the alleged tendency of the device to explode while being charged – weeks after its release in several markets

BUMP IN THE ROAD. The sought after phablet has some issues to fix. Photo by Gelo Gonzales/Rappler

Fonterra executive resigns after milk scare

Aug 14, 2013 - 3:06 PM

Fonterra s managing director of NZ Milk Products Gary Romano has quit effective immediately the company said in a brief statement

Customers visit a Fonterra stall during a Baby Fair in Hong Kong on August 5, 2013. Photo by AFP / Dale de la Rey

Botulism scare milk powder off the shelves - Fonterra

Aug 07, 2013 - 1:48 PM

UPDATED Fonterra exec says no reported cases of children falling sick after consuming formula but acknowledged the scare had dented Fonterra NZ s reputation

PUBLIC APOLOGY. Theo Spierings (C), the CEO of New Zealand dairy giant Fonterra, arrives for a press conference in Beijing on August 5, 2013. Photo by AFP / Ed Jones

NZ struggling to complete tainted milk recall

Aug 07, 2013 - 9:35 AM

About 90 of the product which was distributed from China to Saudi Arabia has been collected; Officials combing Fonterra s records to find the rest

DOUBLE CHECK. A woman checks a guarantee announcement on a shelf of Dumex baby formula, which uses the New Zealand dairy Fonterra as its raw material supplier, at a supermarket in Hefei, north China's Anhui province, on August 5, 2013. Photo by AFP